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Refund Policy
Thank you for choosing BookTrance Media. If you are not entirely satisfied with our services or you are having second thoughts, we’re here to help.
Request
To be eligible for a refund, you need to initiate a request directly to the consultant handling your account. Refund requests need to be filed within 5 (Five) Calendar days from the date of official transaction (Purchase of Service). Otherwise, you will not be eligible for a full refund.
Refunds
Once we receive your refund request, our refunds team will inspect/investigate and notify you. We will immediately notify you on the status of your refund after inspecting/investigating your account. For Marketing Services, If the service agreed has been endorsed for fulfillment and has commenced, it will automatically be NON-REFUNDABLE.
For Publishing Assistance Service, if the manuscript digital file has been submitted and no work done on Layout and Formatting. The Account is eligible for 100% refund less the installment surcharges paid.
If the manuscript has reached production. The Account is eligible for 50% refund less the installment surcharges paid.
If the manuscript has reached the 3 rd round layout, interior, or cover corrections. The Account is eligible for 30% refund less the installment surcharges paid.
If your request is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
LAST MODIFIED: APRIL 22, 2023
This privacy notice discloses the privacy practices for (www.booktrancemedia.com). This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is
used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
BookTrance Media gives visitors the opportunity to opt-in to receive agency news and updates through its “Contact” form, and through our News portal. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will never sell, share or rent any personal information provided, and you will always be given the choice to opt-out at any time. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy.
We specialize in cohesive social media marketing services built on engaging creative and thorough strategic planning to create high performing, impactful creative digital marketing campaigns that get people talking. Advertise and target the right people that are interested in what you’ve written.
Whether it’s for fame or awareness. We make sure the message of your book is heard. We will create a blueprint to speed up your book’s success. From getting it to your daily newspaper, radio stations, TV stations, to the latest talk about in the net and social media. Our team will assist you step by step in how the process is done.
The best way to market your book and be heard is to be physically present. Interact with your readers through speaking engagements, book signings, and private events. We’ll set you up.
We can provide anything from design and video production to photography and copywriting – making bespoke content that represents your book and talks directly to your readers. Either waiting for your book’s release or re-introduce, pique the interest of your potential book buyers through a dynamic and entertaining marketing platform: video.
Having a personal website means that you can be viewed by anyone, anywhere in the world, 24 hours a day, 365 days of the year – as long as they have Internet access. It is one of the truly efficient ways of marketing your work. With your own website, millions around the world will know about you and your books; you can link your website to forge stronger business relationships with online bookstores, book clubs and author organizations; you can practically level the literary playing field with the more established authors; the possibilities, it goes without saying, are endless.