Privacy Policy
Introduction
Welcome to BookTrance Media. This privacy policy outlines how we collect, use, and protect your personal information when you use our services. Our mission is to provide publishing and marketing services to amateur writers, helping them bring their stories to life and reach their target audiences.
Types of Information Collected
We collect personal information from our customers to provide and improve our services. The types of information we collect include, but are not limited to:
- Name
- Email address
- Phone number
- Payment information
Method of Information Collection
We collect customer data through various methods, including:
- When you fill out forms on our website
- When you contact us via email or phone
- When you use our services and make payments
Purpose of Data Collection
We collect your information for the following purposes:
- To provide and manage our publishing and marketing services
- To communicate with you about your projects and our services
- To process payments and manage your account
- To improve our services based on your feedback and usage patterns
Data Security Measures
We take data security seriously and have implemented measures to protect your personal information from unauthorized access or misuse. These measures include:
- Secure servers and databases
- Encryption of sensitive data
- Regular security audits and updates
Data Sharing
We value your privacy and will not share your personal information with third parties, except under the following circumstances:
- When required by law
- With your explicit consent
- To trusted third-party service providers who assist us in operating our business, but only to the extent necessary to perform their functions and only under strict confidentiality agreements
Please note that SMS consent or phone numbers collected for SMS purposes will not be shared under any circumstances for marketing purposes.
SMS Terms and Conditions
Consent for SMS Communication
The information obtained through consent will not be shared with third parties or affiliates.
Types of SMS Communications
If you have consented to receive text messages from BookTrance Media, you may receive text messages related to updates on your projects, promotional offers, and service announcements.
Frequency
Customers can expect to receive up to 5 messages per week from our organization.
Fees
Message and data rates may apply.
Opt-in
Customers can opt-in for SMS messaging by filling out a form on our website.
Opt-out
Once customers opt-in and initiate a conversation through text messages, opt-out language will always be sent to them, ensuring they have the option to opt-out at any time. To stop receiving text messages, reply “STOP” to any message.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms and conditions found in our website https://booktrancemedia.com/ at the footer of the page.
- Message frequency may vary
User Rights
You have the right to access, update, or delete your personal information at any time. To exercise these rights, please contact us at info@booktrancemedia.com. We are committed to ensuring that your data is handled with the utmost care and respect.
